Terms of service
Last updated: September 14, 2026
1. About Kickverse
These Terms of Service govern your use of the Kickverse website and your purchase of products through our online store.
Kickverse
37 Azalea Terrace S
Sunderland, SR2 7EX
United Kingdom
2. Website Use
You agree to use our website only for lawful purposes. You must not use the website to commit fraud, gain unauthorised access, interfere with website functionality, introduce malicious software, or provide false or misleading information.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and other information displayed on our website are accurate. Minor differences may occur due to screen settings, manufacturing variations, or updates to product information.
4. Prices and Payment
Prices are displayed in the applicable currency and include taxes or mandatory charges where required by law. Delivery charges and other applicable costs will be displayed before you complete your purchase where applicable.
Payment must be successfully authorised before an order can be processed. Payments may be handled by third-party payment providers.
5. Placing an Order
When you place an order, you are making an offer to purchase the selected products. We will normally send an order confirmation to acknowledge receipt of your order.
An order confirmation does not necessarily mean that the order has been accepted if there is an issue with product availability, pricing, payment, suspected fraud, or another legitimate reason.
6. Order Cancellation
If you wish to cancel an order before dispatch, please contact us as soon as possible. We will make reasonable efforts to cancel the order before dispatch.
Nothing in these Terms limits statutory cancellation rights that apply to eligible online consumer purchases.
7. Delivery
Our estimated Standard Shipping time is 5–10 business days after processing. Orders are generally processed within 1–3 business days, Monday through Friday.
The estimated total delivery time is approximately 6–13 business days.
Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control.
8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy. Eligible returns are generally accepted within 14 days of delivery.
Eligible returns are accepted for both defective and non-defective products, subject to the applicable return conditions.
9. Faulty, Damaged or Incorrect Products
If a product is faulty, damaged, or incorrectly supplied, please contact us as soon as possible. Depending on the circumstances and applicable law, an appropriate remedy may include repair, replacement, refund, or another remedy.
10. Intellectual Property
Unless otherwise stated, website content including text, graphics, logos, images, designs, and other materials is owned by or licensed to Kickverse and may not be copied, reproduced, modified, or distributed without appropriate permission.
11. Third-Party Services and Links
Our website may use third-party services and may contain links to third-party websites. These services and websites are operated independently, and their own terms and policies may apply.
12. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access at all times.
13. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for rights or remedies that cannot legally be excluded or restricted.
14. Events Outside Our Control
We will not be responsible for delays or failures caused by events outside our reasonable control, including severe weather, natural disasters, transport disruption, strikes, technical failures, government action, or other unforeseen events.
15. Changes to These Terms
We may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised effective date.
16. Governing Law
These Terms are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to you.
17. Contact Us
Kickverse
37 Azalea Terrace S
Sunderland, SR2 7EX
United Kingdom
Email: contact@kickverse.shop
Phone: +44 7462 700819